SHIPPING POLICY

DELIVERY 

MILES FROM OFFERS FREE SHIPPING ON ALL ORDERS TO CUSTOMERS IN AUSTRALIA AND NEW ZEALAND.

PAID standard shipping to the Rest of the World

We ship from Melbourne, Australia using Australia Post. All deliveries take place Monday - Friday during normal business hours. 

Estimated shipping times:

Australia - Within 3 business days

New Zealand - Within 10 business days

Rest of World - Within 10 business days

Please ensure you provide a contact number and the correct delivery address in order to receive your package in the timeframes listed below. If your details are incorrect we cannot be responsible for the loss of any packages local or international. 

PLACING AN ORDER 

We accept payments via VISA, MASTERCARD, AMERICAN EXPRESS, PAYPAL as well as APPLE PAY and GOOGLE PAY. Once your order is approved you will receive an Order Confirmation email. 

Be advised that if you make a purchase with MILES FROM via our website at any value over $1000, we will contact you prior to dispatch to verify your credit card details and obtain a photocopy and/or scan of a photo ID displaying your full name, as well as a scan of the credit card in use. This is to protect MILES FROM and our customers against credit card fraud. For more information on privacy and legal terms please see our Privacy Statement.